Privacy Policy
Your personal data and assets are our highest priority. We are fully committed to safeguarding them with the utmost care.
PrysmAur collects and stores data that is essential for your trading activities. The methods used to collect and store this data are detailed in our Privacy Policy below.
Our approach is guided by these core principles:
- To ensure complete transparency about how we collect and store your personal data:
We're committed to transparency in how we collect and process your data, enabling you to make informed decisions. Our clear guidelines and structured processes govern all data handling on this website. Our privacy policy outlines the specific methods we use, giving you concrete visibility into data usage. You remain in full control of your information.
We'll always keep you informed promptly whenever necessary. Transparency is fundamental to how we operate.
Our knowledgeable team is always available to assist with any questions regarding our processes and compliance obligations under Malaysia law. Please reach out to us at: info@prysmaur.com
- We do not use your personal data for any purpose other than what is outlined in our Privacy Policy.
We may process your personal data for several purposes, including the operation of PrysmAur services, connecting trader-members with third-party trading platforms, and maintaining and improving our website functions and services. We also process data to protect our rights and comply with regulatory or legal obligations, as well as to support administrative and business functions necessary for delivering the Services to you.
To better serve your preferences and needs, PrysmAur uses your personal data to enhance our services.
- To safeguard your personal data and protect your rights, you'll need to use the essential security tools available on our platform.
You can contact us at any time to access, modify, or delete your personal data. We also support requests to transfer your information to you or a designated third party. This service ensures you have full control over your data and can exercise your privacy rights effectively.
- Safeguard your personal information:
Our security systems are built to banking-grade standards and undergo continuous enhancement. While we cannot guarantee absolute protection, we remain committed to maintaining the highest level of security measures and regularly reinforcing our defences to safeguard your account.
We maintain comprehensive privacy policies and employ the highest level of security systems to protect your information.
1. The Scope?
This policy outlines our procedures for collecting, processing, and sharing personal data in accordance with applicable regulations.
Our policy terms apply to all identifiable natural persons, including anyone who could be identified or has already been identified through data you've entrusted to us or that we can access and process.
The processing of data, as outlined in our Privacy Policy, refers to the storage, management, and organisation of your personal information.
We do not collect or request information from anyone under 18 years old, nor do we allow minors to use our platform. If we discover that a user or any information belongs to someone under 18, we will delete it immediately.
What Personal Data Do We Store?
When you register with us, we collect the necessary personal information to enable you to access our services. We may also request additional details to verify your account ownership when needed. To ensure we maintain the highest quality of service, we gather and analyse data about how you use our platform and interact with our third-party partners.
You are never required to share your personal data with the company.
While providing your information is entirely voluntary, please note that without it, we may be unable to offer you our full range of services or grant you access to our platform.
4. What personal data do we collect? When you visit our website, we may collect the following personal data:
We do not collect personally identifiable information about you. However, we do gather data such as your account activity, IP address, and access timestamps. To ensure proper maintenance, security, and support, we retain system crash reports, browser details, and device information used to access your account. We also record your account's language preference.
We collect and retain only the personal information you consent to share when you connect with a third party trading platform through us.
The personal information you've shared with third-party platforms may include your full name, address, telephone number, and email address.
5. Why does the company need my personal information, and is it lawful for them to collect it?
We collect, store, and process your personal information solely for the purposes outlined in this Policy. All such uses and processing comply with applicable laws in Malaysia.
The company can only handle, process, and transmit your data in accordance with the applicable laws in Malaysia. The following outlines the legal basis for these activities:
- You have consented to the storage and processing of your personal data by the company. When you submit your information, you authorise us to transfer it to the appropriate third-party trading platform for processing. You have also agreed to the processing of your personal data in accordance with the specified purposes.
- To enhance our services, establish or defend legal claims, and pursue our legitimate business interests, we may need to store and process your personal data.
- To comply with legal requirements, we process your data accordingly.
If you'd like to learn more about how we process and handle your data, please don't hesitate to reach out to us via email.
Below is a list of the specific ways we may use your personal data, along with the legal basis for each use.
To provide you with access to digital trading platforms, we will share your personal data with third-party service providers only upon your request.
Your data may be collected and shared with third-party companies solely at your discretion and request.
You have agreed to allow the processing of your personal information for one or more purposes.
Please share the necessary information with us so we can promptly and effectively address your requests, concerns, and questions about our services.
We process your personal data to pursue legitimate business interests of our company or authorised third parties.
To meet our legal and regulatory requirements, we need to process your personal information.
To comply with our legal requirements, we must process certain personal data.
We collect anonymised personal data and usage information to help us improve our services and address technical issues, including crash reports.
To protect the legitimate interests of our company and third-party service providers, we process and store your personal data as necessary.
This is required to protect against fraud and prevent misuse of our service.
We process and monitor your data to support business development, informed decision-making, regulatory compliance, and other essential business operations.
To protect the company's legitimate interests and those of our service providers, we process and store your personal data as necessary.
We use statistics and analytics tools to support decision-making and strategic planning across our services.
To protect the legitimate interests of our company and third-party service providers, we require the processing and storage of your personal data.
To protect the company's rights, assets, and interests—as well as those of our third-party service providers—we may process personal data as required by applicable local laws, regulations, agreements, and our terms, conditions, and policies. Any processing will be conducted in accordance with necessary and established procedures.
To protect the legitimate interests of our company and service providers, we collect and store your personal data as necessary.
6. Sharing Your Personal Data with Third Parties
To store and process IP addresses, conduct user surveys and analysis, and provide related services, the company may share anonymised personal data with third-party service providers.
When you request it, we'll share your personal data with third-party service providers as needed. Their use of your information will be subject to their own privacy policies. This may include various digital trading platforms.
To better serve our clients and enhance our service offerings, we may share your personal information with our affiliates and partner companies.
We may share your data with relevant legal and regulatory authorities as required by law, or to protect the rights and assets of PrysmAur, our partners, and other third parties.
In the event of a critical business transaction—such as a company sale, investment pursuit, or loan application—we may share relevant data in a legally compliant manner. This also applies in cases of company merger, restructuring, consolidation, or bankruptcy proceedings, as required by law.
7. Cookies and Third-Party Services
To improve our site analytics and support our advertising partnerships, we may use cookies and similar technologies in accordance with applicable laws and industry standards.
Cookies are small pieces of code stored on your device when you visit our website. We use them to gather information about your browsing behaviour, preferences, and usage patterns. Their primary purpose is to personalise and improve your experience on our site. Cookies allow us to remember your settings and preferences, enabling us to tailor our services to suit your needs. We also use them for site analytics and statistical analysis to support our strategic planning and service enhancements.
The site uses two main types of cookies. Session cookies are temporary and only exist during your browsing session—they're automatically deleted when you close your browser. Persistent cookies, on the other hand, remain stored on your device after you leave. These allow the site to recognise you as a returning visitor and enhance your browsing experience.
Types of cookies:
We use cookies for their intended purposes to enhance your experience on our site.
Cookies are essential for this website to function
We use cookies to recognise you as a client and deliver personalised information, settings, and services tailored to your needs. Cookies also help you navigate our website smoothly and ensure you have proper access to all features.
We use cookies to enable your device to download and stream data, as well as to help you access relevant features and return to previously visited pages.
To provide a seamless experience, cookies store and process certain personal information, such as your username and last login date, allowing the site to remember you when you log in.
Session cookies are deleted when you close your web browser.
Functionality cookies
We use cookies to securely save your settings and preferences, allowing us to recall them instantly when you visit our official website. This also helps us recognise you on your return visits.
Persistent cookies remain on your device after you close your browser and continue to work until they expire.
Cookies for performance
To enhance our services, we collect statistical data through cookies. This helps us understand how our website performs and how users interact with it.
All data stored in cookies is anonymous and cannot be linked to any individual.
Session cookies are automatically removed when you close your browser, whereas persistent cookies remain active until they expire or are manually deleted by you.
Cookies have been blocked or deleted
To manage cookie settings on your device, you'll need to adjust your browser preferences. Below are step-by-step instructions for the most popular browsers to help you delete or block cookies.
- firefox
- Microsoft Edge
- Google Chrome
- safari
Disabling cookies may prevent certain features and functionalities of the site from working properly.
ONLINE TRACKING NOTICE
Your personal data will be retained for as long as necessary to support the operations outlined in this policy. Retention may be extended in accordance with applicable local laws, regulations, and our company policies.
Your personal data may be shared with third-party trading platforms at your request for a 12-month period. Once this period expires, we will seek your consent to extend the data sharing arrangement for an additional 12 months.
We regularly review all personal data we hold to determine whether it remains necessary or can be removed.
9. Transfer of Personal Data to Third Countries or International Organisations
To deliver our services securely and protect your information, we occasionally transfer personal data to third countries and international organisations using comprehensive security protocols. We maintain the highest standards of data protection to safeguard your data while ensuring you retain full access to legal remedies and rights at all times.
Within the European Economic Area (EEA), all residents benefit from comprehensive data protection and privacy safeguards.
- Data transfers always take place under the legal jurisdiction and authority of the EU, in compliance with standard data protection protocols outlined in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR).
- All data transfers between public entities or authorities are conducted in accordance with Article 46(2) and constitute a legally binding and enforceable agreement.
- The European Commission's Standard Contractual Clauses, as established under Article 46(2)(c) of the GDPR, govern the conditions for data transfers outside the EU. Our data transfer practices comply fully with these requirements. You can review the full text of the clauses at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
For more information about the specific security measures we use to protect your personal data during international transfers, please contact us at info@wealthwaydigital.uk
10. Personal Data Protection
Your personal data is protected using the highest level of technical and organisational safeguards, in line with industry best practices. These measures effectively prevent unauthorised access, accidental damage, loss, or alteration of your information.
While we implement rigorous data protection measures and industry-leading security procedures in accordance with applicable laws, we cannot guarantee that your personal data will remain completely error-free in all circumstances. Consequently, we are not liable for any unauthorised disclosure, loss, or indirect damage to your personal data, including situations beyond our control such as transmission errors, unauthorised access by third parties, or similar unforeseen events.
If we receive legally binding requests from regulatory or legal authorities, we may be required to disclose your personal data to them. Once your data is shared in compliance with such legal obligations, we cannot control how these authorities handle, store, or protect that information.
While we strive to protect all information transmitted through our platform, data sent over the internet—including personal information—carries inherent security risks and cannot be guaranteed as completely secure. PrysmAur cannot warrant absolute security for any data transmitted online.
11. Third-party website links
This website contains links to third-party applications and websites that are not affiliated with us and operate independently. Please note that our privacy policy does not apply to these external platforms, as they maintain their own data collection and processing procedures. We are not responsible for their practices, so please use them at your own discretion.
Always review the privacy policy on any company's website before sharing your personal information. Make sure their data collection, usage, and processing practices align with your preferences. Any personal data you decide to share should be provided directly to the service provider.
12. Policy Amendments
We reserve the right to update or modify our policy at any time. Any changes will be communicated through our website and other relevant channels. The updated privacy policy will be published on our official website and will take effect immediately upon posting, unless otherwise specified.
Your Personal Data Rights
You have complete control over your personal data, including the right to verify its accuracy, correct any errors, and choose to delete or restrict how we process your information.
On this page, residents of the EEA can find information relevant to them:
Your personal data information is protected under the rights described herein. To exercise these rights at any time, please send an email to the address below.
Accessing Your Rights
If the personal data you've provided to us is accurate, you may access it at any time. Any of your personal data that we process is accessible to us and therefore verifiable.
You can request your personal data at any time for verification purposes, and we'll provide it to you in electronic format. Should you request additional copies of your processed data beyond the first copy provided, a reasonable fee may apply.
The legal rights and privacy policy protections cannot override the rights of others. PrysmAur reserves the right to restrict or deny access to personal data if doing so is necessary to protect the rights and freedoms of other individuals.
Right to Correct Errors
You may correct any inaccuracies or missing details in your personal data yourself, or the Company can assist you to ensure your information is processed correctly.
Erasure Rights
You have the full right to request deletion of your personal data in the following circumstances: 1) If your personal data has been processed without your consent or outside legal requirements. 2) Upon your request, provided the Company has no legal obligation to retain that data. 3) If you withdraw consent to data processing by us, even where such processing is lawful and serves our legitimate interests or those of a third party. 4) If we are legally required to delete your data.
Your right to deletion may be limited where legal obligations under EU law or member state legislation require data retention, or where data is necessary for establishing, exercising, or defending legal claims.
Right to Restrict Data Processing
You have the right to request a restriction on how your personal information is processed if you believe it contains inaccuracies.
When you request that your personal data usage be restricted, it will be deleted except in the following circumstances: 1) where applicable law within the European Union or any Member State requires retention. 2) With your consent, if retention is necessary for defending or pursuing legal claims. 3) To protect the rights of another individual.
Right to Data Portability
You have the right to access and review any personal data you have provided, provided that you consented to its collection and processing through automated systems.
You have the right to request the transfer of your personal data to another company or organisation, provided this is technically feasible. This does not affect your right to request deletion of your data. However, this right cannot be exercised if doing so would infringe upon the rights or freedoms of another individual.
Right to Challenge Data Processing
While the Company may process your data based on legitimate interests—whether our own or those of a third-party service provider—you have the right to object to this processing and request that it stop. However, this right does not apply if there is a compelling legal reason to continue processing your data, such as defending against legal claims or exercising our legal rights. In such circumstances, we may continue processing your personal data.
You may request at any time that your personal data not be used for direct marketing purposes.
Right to Withdraw or Decline Consent
You may withdraw your consent to our processing of your personal data at any time, with immediate effect where possible. Please note that this withdrawal does not apply retroactively to any processing that occurred before you withdrew your consent.
If you are dissatisfied for any reason, you have the right to lodge a complaint with any relevant legal, regulatory, or supervisory authority.
If you believe your rights and freedoms have been compromised in relation to your personal data processing, regulatory and supervisory authorities in European Union Member States are available to address your concerns. You have the right to lodge a complaint with these authorities at any time.
Section 13 outlines circumstances where your personal data rights may be limited under European Union law or the laws of EU Member States.
Upon receiving your request for access to your personal data, we will provide the information you've requested as outlined in Section 13 of this policy. We may extend this timeframe by up to two months, depending on the volume of requests and the complexity of your request. If an extension is necessary, we will notify you of the extended deadline within one month of receiving your request.
We'll send the requested information to you electronically at no cost, unless prohibited by law or the terms outlined in Section 13. We reserve the right to charge a reasonable fee or decline requests that are deemed frivolous, excessive, or repetitive.
We may request additional proof of identity if we have reasonable concerns about who is making a request for personal data, to protect your information and maintain security.